AI symptom-triage that books 4.2× more appointments
Long IVR queues and 38% appointment-form drop-offs were costing MediConnect ₹2.4 Cr/yr. Their support team couldn’t scale across 22 Indian languages.
AI symptom-triage chatbot on WhatsApp + Web that asks contextual follow-ups, matches the right specialist, and books the slot — all in the patient’s language.
- GPT-5 + medical RAG on 12,000+ verified protocols
- 22 Indian languages + voice (Whisper / Sarvam)
- HIPAA-aware logs + auto-PII redaction
- Live handoff to on-call doctor in < 30 sec
- Razorpay + Practo integration · auto-confirmations
- Dashboard for triage funnel + drop-off heat-maps